This is the best grooming salon I have ever taken my dog to. Its always very clean and quiet. My dog has a lot of anxiety when it comes to bathing and grooming, but the staff does a wonderful job with her, and she always leaves in a great mood! They also do a great job cutting her hair and nails. Bark on Main is always the grooming salon I recommend to other pet owners!
Erika is an excellent groomer. She pays attention to every part of your dog and, after you see her finished work, it is easy to see that each detail she attends make all the difference between an average grooming and a superior grooming. Erika obviously plans how the cut will look overall and has the eye of an artist as she shapes his paws to compliment the cut she gives to his face, body and tail.
We love Erika at Bark on Main. She has always given our Lil exceptional care. Lil actually gets excited when she sees her. Thank you for always giving consistent and loving care to our sweet girl. We appreciate you.
Most importantly, Erika is kind to our 2 year old dog. He likes her which speaks volumes for Bark on Main. She is usually holding him when I come to pick him up (which he loves).
Erika does a great job with my fur babies! She listens to what we want done whereas other places I have gone would only trim my dogs the way they wanted to do it! My dogs and I are never nervous about their appointment because we know she has a gentle touch! When I pick them up they are so happy and not trembling like they used to do and they always smell so good! Best groomer in Norman and the OKC area! Worth the drive!
When you add that our dog looks good and smells great after grooming? 5 stars!
I will start off saying that if I could give zero stars I would. I took my dogs there on Thursday. I dropped them off at 12:30. I was told it would take a couple of hours. Around 3:30pm I still hadn't heard back, so I called knowing they closed at 4. They stated they had 20 more minutes of work on my small dog. I was already on my way so I went ahead and went there. Upon arriving, Erika, the owner was working on my Yorkie. My yorkie was completely shaven, which I wasn't expecting first off, then second off Erika complained about how terrible my dog was. She complained that he wasn't use to hair cuts nor people touching his face and feet. My yorkie is only 4 months old, so of course he isn't use to that. Erika then mentioned my Doberman was a saint. Erika had me pay and it was an okay price for the services. Erika went to get my Doberman from the back, it was then she couldn't find his collar or leash that we had brought him in. Erika looked frantically and did not find it. She stated it must of got sent home with another client. I am still confused on the fact of how my dogs collar which is a neon green (not common) and it has his name monogrammed in big, black letters and my phone number on it got sent home with another client. Erika stated I will call the client whom I think it got sent home with and call you back to verify that she has it and we can get it back to you the following day, which would of been Friday (October 27). I traveled back home, put my dogs up and drove back to work, which at this point it was 4:30 and I still had not heard from Erika. I took it upon myself to call her. Erika stated she confirmed the lady had it and was planning to bring it back to the salon on Friday in which I asked what time, Erika didn't know. So needless to say, Friday comes and goes. I don't hear a single thing from the salon. I called them twice and emailed them. I got nothing in return. No call, voicemail, text message, email, Facebook message- NOTHING!!!!! Saturday morning (October 28) I call the salon at 7:55, to no one's surprise Erika is not there at the salon. I receive a call back from Erika right before 8:30. I can honestly say the conversation did not go well on the phone. Erika was still unsure if the leash and collar were at the salon and she claimed another one of her workers called me yesterday, not true. She called me back to confirm the leash and collar were there like 10 minutes later. Erika asked if we wanted it delivered to our house. I said yes. I am currently sitting here waiting for my dogs leash and collar. I can honestly say this was by far the worse experience I've had with a groomer/ salon. The salon as a whole was not professional and Erika being an owner needs a lot of work in the customer service area in order to make her clients happy. I WOULD NOT take my dog here ever again!!!!
Bark On Main Pet Salon is a US Pet Store based in Norman, Oklahoma. Bark On Main Pet Salon is located at 2459 W Main St, Norman, OK 73069, USA.
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