Excellent service and help. The store manager Cole helped me out with a new washer dryer purchase. He gave me the best deal possible and saw it through from start to finish. The Kenmore washer dryer are great. Excellent store and help. I do not buy large appliances over the internet because service after the sale is very important. Sears has it. Great buying experience here's hoping this Sears store is here years from now.
Don't by an extended warranty from your qSears. I bought a 5 year extended warranty on a riding lawnmower in 2013. Today I needed it. When I called in Sears said that the warranty includes walking me trouble shooting the mower. After sending me to two wrong places on the mower and to the tool shed two different times to locate the right tools, I told them to send out a technician. The only way they would schedule a service guy out to my mower was to first trouble shoot the problem. I wish I could post a photo of my banged up hands. I recommend not buying the extended warranty. Definitely not worth it.
I went in to get a part for my Kenmore washing machine and they do not sell parts here. I ended up going somewhere else and paying over $2 more than their quoted price at the online parts store.
Very good service. Appliance people really know their product. I reccomend the extended warranty. Replaced my fridge that had a bad control board. Part usually cost about 450, but with warranty I got the whole fridge replaced. Very happy with my local Sears.
I just had my carpets cleaned by Sears, they did AWESOME. all the stains are up, the guys introduced themselves professionally at the door and were professional throughout the whole process of the walk through. Patient with me with questions I had and asked appropriate questions to help them get all the stains up, they didn't rush any of my walk throughs before and after, they genuinely wanted to make sure I was happy with their work and I appreciated that tonz. They took their time and got it done still in a timely manner. Thank you guys! I will definitely be a repeat customer!! And possibly requesting the same gentlemen to do the work considering how polite and professional they were!
Sears is a US Department Store based in Norman, Oklahoma. Sears is located at 3201 W Main St, Norman, OK 73072, USA.
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