Wonderful Service and beautiful flowers! The owner made me an on the spot arrangement that I couldn't be happier with!
Beautiful design and good people! Will recommend to anyone looking for an exceptional floral arrangement. Also the best taco truck slings tacos weekend nights in the parking lot. Just a street north of Main St in Downtown Norman.
Had no idea what I was looking for when I went in. Knew what I didn't want though. Customer service was great and the florist walked me through what she was doing with the bouquet. Topped it with a pink and yellow bow. I'm on the third year anniversary with my girlfriend and she loves her bouquet. Thanks Design by Newberry!
I have never even heard of anything like this before. I was a groomsmen in a wedding at the Railhouse Hall. I do not live in Norman so I have no biased for the success or failure of one business or another. Saturday, one of the bridesmaids showed up to pick up the bouquet and boutonnieres for the wedding. Newberry had no idea what she was talking about, so she left. The bride showed up to see what was going on and was told that the order had never been placed. This was not the case, The bride and groom had placed the order and paid in advance. The bride was obviously furious and overwhelmed and said to one of her bridesmaids on the phone, “I should have done this my f****** self” another employee who was not even assisting the bride told her that she needed to take her foul mouth outside. The bride then became irate, as to be expected, and words were exchanged on BOTH sides. The blonde employee then threatened to call the cops on the bride because she had cursed in front of a child that was at the shop. That is when we arrived. The bride was in her car in tears and one of the employees was trying to help her saying that they could throw something together but they did not have hydrangeas and we would have to provide them. I immediately called two other florists to get them Earls and Wrights (AMAZING STAFF!), which I thought that Newberry should have done since they dropped the ball. We were then told that the owner had to come up to the business to address the problem because none of the employees could refund the money or make something else. SO we had to wait on this lady to drive up from her house…. This was the day of the wedding at noon and the wedding started at 5:30! Also for some reason everything closes at noon in Norman. The owner said that because the bride had cussed in front of her daughter that she refused to help out at all and just refunded the money and also threatened to press charges again. I’m sorry but a. don't have your kids at your place of business (especially when you are not there taking care of them?!), b. it was the day of the brides wedding and you are saying you don't have the flowers. No help, the day of the wedding, she left everyone hanging. How can you do that to someone on her wedding day! I want to also say that Wrights florist made a bouquet for us free of charge and stayed late to do it. And Broadway florist in Moore made beautiful boutonnieres also for free of charge because they were so outraged at the story coming from Newberry. Again I don't live in Norman but I have never seen customer service so bad and awful. DO NOT GO HERE!
Wow!!!i just picked up my order for a house warming gift and Newberry's did an awsome job.
Design By Newberry Flowers Gifts is a US Florist based in Norman, Oklahoma. Design By Newberry Flowers Gifts is located at 302 N Porter Ave, Norman, OK 73071, USA.
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