Be very, very careful when joining. The staff is not forth coming of the true amount that you will be charged. They are not truthful about due dates of when your funds will be taken out of your account. I called to get information about fees & trainer, no response was made back to me. I then went to the location and tried to get information and was brushed off and was mot given the opportunity to ask questions. My one day visit to thus gym cost me $105.00 for my visit. I was told, "Thank you, gave a nice day." The person walked away from the front desk. I closed out my account through my bank immediately after. I am so very disappointed with thus staff. Other friends told me to stay away but I liked the convince of location. Lesson learned big time.
Great local gym. Clean. Well equipped. Good childcare. Staff is responsive but they don't hover. Free wi-fi.
WITH UPDATE:
The machine that I referred too in using to stretch the muscles and how this Gold's did not have one... Well they do now! Funny thing is,I spoke, to whom I believe to be the general manager, one day about the gym. I said, "this place is great".... and began to list the many upsides to this facility. The only downside comment I had was that for people like me who have shoulder damage and low range of flexibility, a machine such as this would be an absolute plus. A month or two later... They have one. Now if I had a role in that or not, I do not know, but the point is... I feel as if the staff really listened to me!
For the size of the gym they have alot to offer! The people who work there are friendly. People who work out there have respect for one another as far as I can tell, for I have only just moved here. But that is a good quality to have, a great gym culture! The only thing I would like to see is added is a stretching bench. The ones where you sit down and grab the bars in front of you and lean back in various positions in order to stretch different types of muscles.
UPDATE:
So called General Manager (GM), Kaylee Stephenson, who runs this gym, is probably the worst ever. Her lack of customer base skills is in need of a major overhaul to say the least. More so the concept of the flyers that are posted around the gym, representing a franchise, lack not only grammar but spelling corrections. I have watched this GM berate her personal trainers on a regular basis along with other staff members. The gym randomly fails to open at its normal scheduled time at 5am with no back up. If your in a rush then you better hope it opens on time. This recently happened, but instead of fixing it she ended up firing the individual. This gym also has a high turnover rate with its personal trainers as well. Plus side is that their is one trainer that is good to go but the GM promotes this trainer as the main focus of the gym. Nothing else matters, not to mention there is another trainer who has apparently trained Navy Seals. To each their own. When I first signed up through the Gold's website as a Veteran/ Military personnel. Once I was done and paid it told me to go to the gym to finish up my membership. None the less I had to make two separate trips because their system is so old that it doesn't communicate with the actual franchise system. Also most of the time is that the gym is dirty. Bathrooms are horrendous and nasty. I have asked for the District Manager information on two separate occasions from employees and was told that, "I needed to address the issues with the General Manager." First, I don't work for the gym. Secondly, I'm not an employee who's attempting to mentor someone that is lacking in multiple areas. I have been refused the DM information. My all time favorite is when the GM calls me on my cell, hearing that there has been problems reported her response and calls people while they are on vacation/honeymoon. The management of this gym is atrocious at best. Trainers are great but most revolve out so quickly because they can't stand it there so they either go to another Gold's gym or quit. Go to the Moore, OK gym!!!!!!!!!!
Great workout place. I love it forever
Gold S Gym is a US Gym based in Norman, Oklahoma. Gold S Gym is located at 1000 Alameda St, Norman, OK 73071, USA.
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